Shipping Policy

We aim to send standard orders to you in a timely manner. Orders are despacthed via DHL Express. We aim to ensure all orders arrive within 5-10 business days of receipt of the order, depending on product availability. Certain products from our suppliers may require a more lengthy delivery date, and items ordered together may arrive in separate parcels. 

Please note: For large orders unique shipping cost will be quoted, contact us for details.

We do not offer shipment of merchandise outside the Canada. For US orders, please visit our US store www.ackermannsapparel.com 

We make every effort to maintain a sufficient stock and to ensure that you receive your order as quickly as possible. However, we cannot guarantee the availability of all products due to unexpected levels of demand alongside the time required to manufacture products to replenish stock. As a result, the arrival of your order may extend past the expected delivery date. We will inform you if there are any issues or delays in fulfilling your order, providing you the option of a full credit refund if the expected delivery dates do not meet your standards.