Returns Policy

RETURNS POLICY

• Ackermann’s Apparel Inc will gladly accept any product, or order (including sample orders) which has not been worn, damaged, altered or laundered within 30 days from receipt of goods.
• For any order that is returned in full, we will retain the payment processing fee of 3% of the total order since we incur this charge regardless of whether items are kept or returned. 
• Embroidered/altered or special size or length items are non-returnable.
• Any Items returned after 30 days of receipt will not be accepted or refunded.
• Customers are responsible for delivery and return shipping charges, which are not refundable.
• Clothing must not have been worn nor washed and must be suitable for re-stocking.
• Garments must be returned their original plastic bags and tags bearing the design name and size. Failure to do so will result in the returned items not being credited back.
• There are no returns on close-out specials or discontinued merchandise.
• There are no returns on any items/orders that have been discounted.
• We don't accept any returns from the US. Any items returned from the US will not be subject to a refund.
• We recommend you send items by a traceable carrier. We cannot be responsible for packages not received.